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Help

3, male

Verified Accounts

Posts: 25

What are the Fancyber Products?

from Help on 07/22/2018 02:51 AM

The Fancyber Products include Fancyber (including the Fancyber mobile app and in-app browser), Messenger, Pay (including apps like Send Money and Receive Money), Recent Active, Videos, Fancyber Guestbook, Events, Advertising, and any other features, apps, technologies, software, products, or services offered by Fancyber LLC. or Fancyber GmbH under our Data Policy. The Fancyber Products also include Fancyber Business Tools, which are tools used by website owners and publishers, app developers, business partners (including advertisers) and their customers to support business services and exchange information with Fancyber, such as social plugins and our SDKs and APIs. Fancyber Products does not include some Fancyber-offered products or services that have their own separate privacy policies and terms of service.

Reply Edited on 12/16/2018 10:46 AM.

Help

3, male

Verified Accounts

Posts: 25

Is secret chat really secure?

from Help on 04/29/2017 03:19 AM

Yes, secret chat or the chat box you can see below at the right side corner is built into secure messages between you and the recipients, all conversation are being encrypted into our secured system, here are some actions:

  • If you left the conversation, all of your message will be automatically deleted on our servers,
    so all your private chats will keep privately, cleared and secret.
  • This feature is best for the business conversation, so that rented hackers from the other
    competitive company are unable to see your conversation. 
  • We wont allow to send images and links to prevent interception of your connection.
  • Every letters you've sent, it will turned it into random characters like Hello into "Khoor" while
    delivering it into our server so that hackers can't decrypt this security layer and won't able
    to show and read your actual message. Example conversation:
       9SEf.gif
  • In your screen and screen of your chatmate, you can see plain text.
  • In hackers screen, they can only see the cipher text that are not connected to the actual words. 

    Note: Even the team Fancyber can't see your secret chat conversation. Instant message and secret chat are different, you can only sent text format and emoji via secret chat while instant message, you can send photos and hyperlinks.

Reply Edited on 12/16/2018 11:04 AM.

Help

3, male

Verified Accounts

Posts: 25

How do I hide my photos from other users?

from Help on 04/29/2017 03:08 AM

Go to the "Gallery" section and click the pencil icon at the top-right of the album you want to hide. There you can manage your album – select an appropriate option in "Who can view this album?"

Privacy settings for the album can be changed via settings.

  • Go to your Account Settings.
  • Under Data Protection > Who is allowed to view your gallery?
  • Click [Change] to edit the settings.
  • Change it from Everyone into either Members only or Friends only.

Note: Starting Junuary 1, 2018, Gallery will be discontinued, you should back up all of your photos uploaded under the gallery tab and we will moving this feature on the Home Feed instead unlike Galley it has a upload limit.

Reply Edited on 12/16/2018 11:25 AM.

Help

3, male

Verified Accounts

Posts: 25

How do I private my account?

from Help on 04/29/2017 03:05 AM

You can change your profile visibility via privacy settings.

  • Go to your Account Settings.
  • Under Data Protection > Who is allowed to view your profile?
  • Click the [Change] to open the settings.
  • Change from Everyone into either Members only or Friends only.
Everyone:
Your account is public, all users inside the Fancyber can see your stuff like personal informations,  profile views, guestbook entries and can send you a secret chats, even non-registered users can view your account and maybe searchable on web.


Members only:
Your account is partically public, it means only logged-in users can view your account and stuffs.


Friends only:
Your account is fully private, it means only your friends can view your accounts and stuffs except videos.

Reply Edited on 12/16/2018 11:18 AM.

Help

3, male

Verified Accounts

Posts: 25

How do I edit my profile?

from Help on 04/29/2017 02:54 AM

You can find the Edit Profile button at the below of users profile page. Just click the [Edit] near the information → "Edit" then click check button to save. There you can change your account related information:

  • Password**
  • Email Address**
  • Name
  • Gender
  • Zip-Code*
  • City
  • Birthday*
*    Those details won't be appear into the public.
**  Those details are being stored in high security databases and won't be appear into the public.


Additional Information:
  • Tagline
  • Country
  • Work
  • Degree
  • Eye Color
  • Blood Type***
  • Interest
  • Political Views
  • World View
  • Personal Priotiry
  • Other Importance
  • Looking For
  • Inspired By
  • Relationship Status
  • Interested In
  • Mobile Number
  • Website

*** This information might help people to find match blood donor.


Personalization:

To upload profile picture, click Upload Photo → Choose File → Select desired file → Click Upload

Note: All data submitted in this platform are being stored into untouched database, it means no one is authorized to access your data and information even you marked it as private or only friends, if you wish to delete them all, feel free to contact us!

Reply Edited on 12/16/2018 11:40 AM.

Help

3, male

Verified Accounts

Posts: 25

How do I change my name?

from Help on 04/29/2017 02:48 AM

You can change your name editing your profile via settings.

  • Go to your prior profile account.
  • Click Edit Account.
  • Under the Name, click [Edit].
  • After you input the re-name, kindly click the Check Button.
Please note that we ask Fancyber users to provide their real names according to the documents.

Reply Edited on 12/16/2018 11:43 AM.

Help

3, male

Verified Accounts

Posts: 25

How to delete my account?

from Help on 04/29/2017 02:44 AM

Do you want to delete your account completely, try these:

  • Go to your Profile Account.
  • Click Edit Account.
  • Click Delete Account.
  • Enter your password for security reason.
  • Click Yes, Delete my account.

You won't able to restore your account after you do the deletion.  All information and content will be automatically deleted on our system. You can also re-use your deleted username and email address after one day of deletion.
Note: Your comments will be undone, but your name will not appear after you've deleted your account completely.

Reply Edited on 12/16/2018 11:47 AM.

Help

3, male

Verified Accounts

Posts: 25

What is spam?

from Help on 04/29/2017 02:39 AM

Spam is any material that a user did not agree to. It does not matter how much spam was sent. The main thing is that the information does not interest the recipient. Unfortunately, many users mistakenly believe that only messages and comments can be unwanted. However, that is not the case. You have probably faced bots (profiles created not for communicating but rather for promoting services). Such accounts resemble an advertisement poster. These accounts send not only unpleasant messages but also likes and friend requests. If you do not recognize the user, you go to that person's page and you are forced to view the advertisement since it is the first thing that catches your attention. Therefore we ask that you only friend people you know, and use your personal account solely for noncommercial purposes so that everyone will be happy. Regarding your own business, you should provide details in your community and develop it as necessary. One more thing, joining a group with the help of the button "Invite friends" is not spam. Yes, this is often true when invites are sent from a single account to people you know. But this is insufficient for spammers. They create several bots (or something worse like hacking peoples' profiles) and sending spam with them. Such a way of promoting may lead to the community being blocked but also all spamming accounts and the community administrators will be blocked as well. Fancyber will automatically blocks those users who violates our terms and policy according into their activity of spamming on messages, comments and post for seven days.

Reply Edited on 12/16/2018 11:51 AM.

Help

3, male

Verified Accounts

Posts: 25

Can I view my page visitors?

from Help on 04/29/2017 02:36 AM

Yes, you can see who visited your profile:

  • Go to your home feed, at the right side you can see the users who viewed your profile and the time when they visited.
  • You can also adjust is you don't want other user let them see if you've visited their profile, you can turned it off. 
Depending on users privacy settings, sometimes other users are invisible to your viewers sidebar if they turned off the let other people show you if you visited their profile. You can also view the count number of your profile views.

Reply Edited on 12/16/2018 11:54 AM.

Help

3, male

Verified Accounts

Posts: 25

How do I disable email notifications?

from Help on 04/29/2017 02:32 AM

You can enable or disable email notifications in settings:

  • Click here to adjust notification settings.
  • You can also enable / disable your friends notification if you sent message to your friends,
    simply adjust your receiver's notification, here
Also there is an option to choose some certain events you want to be notified about.

Reply Edited on 12/16/2018 12:02 PM.
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